1. Welcome to the Aquia Harbour Property Owner's Association website. After you register, you may want to spend a bit of time reviewing the "tutorials" forum.
  2. That's right folks, we have a bunch of ways for you to "follow" important announcements posted. On Twitter as AHPOA. On FaceBook as "aquiaharbour".
  3. AHPOA business office closed to walk-in traffic.Drop box available outside office front door. No cash please. Email AHPOA@aquiaharbour.org or call 540-659-3050 for more information.

Country Club Curside Dining

Discussion in 'Business Office' started by Patricia Harman, Mar 27, 2020.

  • by Patricia Harman, Mar 27, 2020 at 8:47 AM
  • Patricia Harman

    Patricia Harman General Manager

    Good Morning Stafford & Aquia Harbour!

    Hope this message finds you safe & sound given the strange times we are currently living through.

    This post addresses ~ Sane Call in Ordering at The Clubhouse
    Order EARLY – tell us when you want it!
    This is a longer post than usual, fair warning ☺
    Many folks are ordering Curbside Pick-Up & Delivery and we are so grateful!
    We want to give the BEST service humanly possible! We know you are calling!
    Please keep in mind
    • We are a physically small kitchen and we cook to order. Our food is fresh on purpose ☺
    • We are on a skeleton crew for a few reasons:
    ➢ Keep people contact down
    ➢ More crew given the “new norm” of curbside and delivery in our small
    establishment crowds the kitchen, so more is not better.
    • Our 2 phone lines are overwhelmed between 4-7p.
    ➢ We are picking up as many calls as we can. We have 2 crew members answering phones, returning voice mail messages, and replying to FB messages.
    However, between 4-7p this is a HUGE challenge.
    Solution!
    ➢ Call and place your order early ~ We open at 11am! 540-288-0091
    ➢ Lunch and dinner specials will be posted at 10:30a on our FB page.
    ➢ Tell us what time you would like it ready
    o Curbside Pick-Up or Delivered to your home in the Harbour
    ✓ We will do our Absolute Best to give you that guaranteed time.
    ✓ Those that order early will be first in line for those time slots.
    ➢ Although we currently close at 7p:
    o If you didn’t get through and still want to order we will take orders up to 7:30p
    if necessary to make sure all were served.

    NOTE
    ➢ We have 1 Crew Member taking orders from 11a-4p, so please be patient.
    ➢ We will call back – so leave your number when calling.
    o We know the voice mail says “We will get right back to you.”
    o Trust me we are changing that message today ☺
    ➢ We will check FB messages, but calling is a better option.
    Sincerely we hope this helps EVERYONE get to order yummy Clubhouse Chow To Go!

    We are so overwhelmed with the support of the BEST Community EVER ~ Aquia Harbour!
    Wishing you ALL health & sanity during this unprecedented time.
    Praying this will be over soon and we can go back to meeting face to face at The Clubhouse!

    ~ George & Clubhouse Crew
    540-288-0091
     
  • Categories: Uncategorized

Comments

Discussion in 'Business Office' started by Patricia Harman, Mar 27, 2020.

Share This Page